Privacy Policy

Your information, used to run the store and support your order.

This Privacy Policy explains how PARTS4EVS and parts4evs.com collect, use, disclose, and protect personal information when you visit the site, create an account, place an order, contact support, or otherwise interact with the store.

Effective date: March 27, 2026

At a glance

  • We collect the information needed to run the store, fulfill orders, provide support, and improve the site.
  • We do not sell or rent personal information.
  • We may share information with service providers such as payment processors, shipping carriers, analytics tools, and hosting providers.
  • PARTS4EVS is headquartered in Canada, serves customers in the U.S. and worldwide, and ships from the United States.

Information we collect

Information you provide

Name, billing and shipping details, email address, phone number, order details, account details, and messages you send to us.

Transaction information

Order totals, purchased products, refund or return details, payment status, and carrier or delivery information.

Vehicle and fitment details

Information you share about your vehicle, platform, model, year, or part needs when asking for fitment help or support.

Device and usage data

IP address, browser type, device information, pages viewed, referral sources, and cookie or analytics data used to operate and improve the site.

How we use information

  • To process and fulfill orders, returns, refunds, and customer-service requests.
  • To communicate about orders, account activity, fitment questions, and support.
  • To detect fraud, misuse, security issues, and transaction problems.
  • To maintain, analyze, and improve site performance, catalog organization, and store operations.
  • To comply with legal, tax, accounting, payment, and recordkeeping obligations.
  • To send marketing emails only where permitted by law and subject to your unsubscribe choices.

How information may be shared

  • Service providers: hosting providers, WooCommerce-related tools, payment processors, fraud-prevention vendors, email tools, analytics tools, and shipping carriers.
  • Business operations: professional advisors, accountants, legal counsel, or platform providers helping us run the store.
  • Legal compliance: when disclosure is reasonably necessary to comply with law, respond to lawful requests, or protect rights, safety, or property.
  • Business transfers: if the store or its assets are sold, merged, or reorganized.
We do not sell or rent personal information for money. If applicable privacy laws give you specific access, correction, deletion, or opt-out rights, you may contact us to make a request.

Cookies, analytics, and retention

We may use cookies, session tools, analytics, and similar technologies to keep the site functioning, remember preferences, understand store usage, and improve the shopping experience. We keep personal information only as long as reasonably necessary for the purposes described in this policy, including support, accounting, tax, fraud-prevention, dispute-resolution, and legal compliance needs.

Cross-border processing

PARTS4EVS is headquartered in Canada, sells to customers in the United States and worldwide, and ships from the United States. Personal information may be processed or stored in Canada, the United States, or other jurisdictions where our service providers operate.

Your choices and contact information

You may contact us to ask about your personal information, update account details, unsubscribe from marketing emails, or request help with privacy-related questions.

We may update this Privacy Policy from time to time by posting a revised version on this page.